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Excellent company. Corrie is a very professional and friendly representative for this company. He has completed three separate service calls and handled in an excellent manner. We have been associated with Kool Breeze since moving to Florida in 2002. The other service personnel are also very good. Jeff and his office staff insure scheduling and parts are promptly handled.
Steve was so professional and kept us up to date on completion. Heather and Sabrina in the office went above and beyond to help us, worked with us on payment, and was the best customer service we could have asked for.
I first called for a service appointment. I was able to TS up to a point and needed the expertise to find and repair the problem. I called Kool Breeze and from the answer of that call, it was nothing but sincere kindness, understanding, and professionalism (just enough to not feel like a transaction). The guys showed up early, quickly found the issue, explained the issue, and offered their opinion on the options I had. The repair, although temporary, was done and a follow-up phone call was promised. I got that call, as promised, and was quoted for replacing the evaporator coil. I called some buddies and did a quick check-up on the company and price. The company was well known for being kind, on time, and professional. The price was unbeatable, so I made the decision to accept the proposal. I was updated on install date and material acquisition when needed, not bombarded with waste of time calls. Always showed appreciation for me being a customer and did what they could to expedite the process. I highly recommend Kool Breeze and would absolutely rely on them to keep my family comfortable. My family and I thank you wholeheartedly and hope we don't have to call you guys anytime soon :) Happy Summer!!!
From making the appointment to the service completion they were absolutely friendly, professional, and helpful. Especially want to thank Heather and Greg for taking care of us. BEST SERVICE EVER and why I will continue to call Kool Breeze for all of my HVAC issues!
Great job. The technician was polite, professional, and very informative. Have found my go-to HVAC company.
Friendly staff explained the problem that was wrong and what needed to be fixed ... they went straight to work to get my ac running again. The first contractor (that) I've saved the number in my phone in 6 years.
We were very pleased with the services. Friendly, punctual, knowledgeable. And the price was excellent!!! Will definitely use this company again for all my rental units.
Friendly, knowledgeable, on time, price is right, been using them for exclusively for over 30 years. Never a problem. Next day service. I'll never use another company.
I am so relieved that Kool Breeze did the work at my house! From the moment Randy stepped into the house to assess the work that had to be done, to the message providing the quote, the message indicating the technicians were on the way (& even early), to the clear communication from the technicians, the clean up after the work was done , & most of all, to the perfect & professional work that they completed exactly as promised!! Thank you, thank you, thank you. If the review seems over the top it's because Kool Breeze delivered beyond my expectations.
Kool Breeze is great. They put in my AC system 10 years ago and I've used them ever since. They're on time, polite, professional, explain everything… every one of their employees, from Heather on the phone to Corey in my house. Not many honest companies around, and Kool Breeze is the best!
Always courteous and professional. Prices on services are on trend, and I trust that they will treat us right. Would highly recommend!!
Kool Breeze is great. They put in my AC system 10 years ago and I've used them ever since. They're on time, polite, professional, explain everything… every one of their employees, from Heather on the phone to Corey in my house. Not many honest companies around, and Kool Breeze is the best
Always courteous and professional. Prices on services are.on trend, and I trust that they will treat us right. Would highly recommend!!
Punctual. Polite. Very knowledgeable and good at providing customer education.
Wonderful company to work with. Very courteous and prompt assistance when my AC needed repair.
My experience with Kool Breeze was excellent. I've been with them for 3 years. They've always been GREAT to work with. I've now been with them more than 4 years. They are EXCELLENT!!!
Fast, friendly service. Kool Breeze originally installed my 16 year old system. When they came out to service it today, they could have convinced me to replace it with a new one, but they gave it a clean bill of health and told me I could probably get a few more years out of it. I appreciated that!
Kool Breeze was the only Heating and Cooling Company that was available for 24/7 repair service in our area. We received a prompt return call and they sent someone over to get the AC running within an hour. The repairman was thorough and was able to temporarily "fix" our AC unit until a replacement part was made available. Military friendly, courteous and kind. I highly recommend Kool Breeze for all of your heating and cooling needs.
Called and spoke to Heather who was very nice and helpful. She had someone out to fix our unit quickly and the service engineer was extremely polite and efficient. The fix was done with a very reasonable price. Thank you for helping us out.
Response was great. Professional and curious. I always use Kool Breeze!
Every one in the company, all the staff that I have met are all full of awesomeness!!! Ti the owner of the impact, you have been blessed by the coolest humans in heart.....im building my own house hope in a few years hope we can do business in future...thank you to all and have a blessed life!!
Great Service Tech explained everything in layman's terms. Positive, thorough, and friendly. Earned my future business and recommendations.
Great communication. Knowledgeable, fast and professional. Kool Breeze is the only AC company we have used for 30 years.
Kool Breeze has worked on a variety of HVAC Equipment at my personal residence and office over the years. They are punctual most the time and have experienced technicians that are knowledgeable about a wide range of issues related to your HVAC system.
Quick response and provided a great solution at good price. We have been tremendously satisfied with Kool Breeze service, expertise and ability to put problem and solution in everyday language.
We were so relieved that Kool Breeze had a tech who came out on July 4th to help us! He was efficient and knowledgeable and went out of his way to pay attention to details! So thankful!!
The service provided was above the norm. They arrived punctually. The repair was performed quickly and correctly. They didn't try to sell me additional service or parts that were unnecessary. The office personnel were very friendly on the telephone. I highly recommend this company.
They are absolutely THE BEST HVAC company in the area! Team is amazing and responsiveness is second to none. Jay and Sabrena run a terrific operation!!
Our AC went out, we called after hours and our technician was there with in the hour! He took the time to explain to my husband and myself what he fixed and preventative measures to take for routine maintenance. Was in and out with in 20minutes. Great service and very professional.
Kool breeze is awesome. The people up their are always happy to help and do a great job.
Repairman came within 15 minutes of call and fixed our problem. He was professional, knowledgeable and friendly. We highly recommend him
My mother's a/c was purchased from Kool Breeze and it went bad during 90 degree weather . They came out promptly, had the parts ordered and came back and repaired under warranty within 3 days. They treated my mom wonderfully and she was so happy with them. They even installed the new compressor outside during a rain storm. Couldn't ask for better service! Will definitely recommend them in the future!
Exceptional HVAC sales and service. I have used Kool Breeze for nearly 15 years for all of my installation (a total of over 10 systems at multiple properties) and service. The owner is hands-on and the technicians friendly and knowledgeable. Fair and honest
Fantastic service!! Tech showed up on time as scheduled. Carefully removed my unit that needed major cleaning. It was a messy job but he was wonderful about taking the time to prep the area and keep it off of my carpet. The only thing he left me with was a sparkling clean unit. I highly recommend Kool Breeze.
Jeff was excellent! Had us fixed up quickly and was very pleasant. Kool Breeze is our go to for any heat or a/c issues!
I've had 3 A/Cs installed by Kool Breeze over the years and they are great. They've been around for many years, I believe they are family own and run as I've dealt with both the daughter and dad, who are honest and reasonable on pricing and their crews always show up on time, work hard, and seem to like working for the company. There's only a few contractors I trust and recommend for us normal, non-beachside locals, and Kool Breeze is at the top of the list.
Always have great workers, personable and knowledgeable. Been a customer for 20+ years, this is a great company.
My experience with Kool Breeze was excellent. I've been with them for 3 years. They've always been GREAT to work with.
Excellent service for over 20 years. Always prompt and fair priced.
Excellent service from Kool Breeze Navarre Florida!! Very knowledgeable! Replaced 2 units and furnaces! All work completed within 1 day!
Service rep was outstanding! Answered lots of questions and friendly!
Prompt and courteous. I’ve used Kool Breeze for 19 years and have never been disappointed. Their office staff are always courteous and bend over backwards to accommodate all requests for support.
Friendliest repair man
We had Greg as our service technician, he did a great job. Hard worker!
5-Stars for Kool Breeze's Maintenance Services
Steve and Scott installed a complete 4-ton system for me. They both were extremely hard working, knowledgeable of their work and took great care in being neat and respectful of my property.
The technician, Aubrey who came out to my home today to work did a really great job and I am extremely pleased. I will continue to use Kool Breeze's services because of him.
Wanted to give a huge thank you for the repair job at my condo this afternoon. Greg Gellinger was very professional knew what he was doing and repaired a above average problem and had to go on roof to do it. Wow. I am a builder in Ala and know difference in good and very good techs. For this reason I will recommend all my neighbors at Island Princess here in FWB use KB in future. Many thanks.
Kudo's to Heather for squeezing me in on a busy Friday last month and technicians Adam and Scott for the prompt diagnosis and repair of my heat pump. They saved me from suffering through an oppressively hot weekend. I will definitely use Kool Breeze next time I need help with my aging but still running HVAC.
I just wanted say thank you to you & your company. We are thrilled with the service you all provided! Not to mention the awesomely quiet system you installed. We will definitely be recommending you to all of our neighbors!
Tim & Lisa Ellsworth
Last Friday we called y'all for a follow-up service call and Jeff Kimball came out to the house. He not only listened to our concerns, he quickly diagnosed the problem and spent the next hour fixing the problem. His care and concern were refreshing.
Jim and Debbie M.
Needed replacement heat pump with company coming in two days. Kool Breeze came in, replaced the system, they were incredibly respectful of my home and done in three hours. Thank you
I just want to take this opportunity to thank you and your employees for their prompt and couteous service in January 8th. I had just moved into my home and I had a heating problem. Thanks to your well-trained and honest employees, they found the problem quickly and corrected it. I look forward to having all of my heating and cooling systems checked in the future.
You made my day! Heck, you made my whole year!! One more time, THANK YOU ALL for the speed you came to my “rescue”
“Dixie Charm” and Shirley N.
I want to express my appreciation for your generous “Teacher of the Year” gift. I’m delighted that local businesses, such as yours, recognize teachers and their dedication towards educating the children
I would like to thank you for your great service. I bought this house and hoped not to have anymore outlay of cash, then the A/C system went out, bad luck is bad luck! Your Technician told me there was a good chance the compressor was under warranty and took the time to look into it. It was, good luck!. You could have sold me a new compressor and I would have been none the wiser, but this company has integrity, and honesty, and that goes a long way with me. That said, word of mouth is the best advertisement, and my mouth will be advertising for you!
Thank you very much,
I just wanted to take this opportunity to Thank you and your employees for the their prompt and courteous service. They are well trained and honest, they found the problem quickly and corrected it. I look forward to having all my heating and cooling systems checked soon.
Just thought I'd drop you a quick note. Whenever I've had the need to call Kool Breeze for service of any kind, you and your staff have been helpful, kind and courteous. Today was no different. Adam came by promptly. He jumped right in and diagnosed the problem and explained what he found. Professional and polite. You've got good people!
Steve.M - Atlanta Ga.
Thank you for working with us, we were very happy with your service. You have a new customer!