If you’ve lived in the area for even a year, chances are that you—hopefully—have had maintenance done on your air conditioner at least at one point. Perhaps a professional performed it, and your air conditioner showed signs of improvement in operation afterward.
But when if your air conditioner is old? That is, about 10–15 years old? Even a well-maintained air conditioner is designed to last just about that long. Is it time for yours to be replaced? You can go with the company you hired for maintenance, but that doesn’t always mean they’re going to be the best folks for the job, or the best services for your specific home and needs. The right AC installer will help you make an educated decision on what type of system you should invest in (you don’t need to stick with the one you’ve always had!), how to properly size the system, and more.
So, other than this, what should you know about your AC installer?
What Experience Do They Have?
Some homeowners are comfortable with calling in any handyman with a little bit of experience in electric and mechanical device installation. But, you know the phrase, “you get what you pay for?” This absolutely holds true with air conditioning services. Complex HVAC equipment is difficult for even the most skilled of handymen, and you may end up needing to call a professional to fix a problem the handyman created, after all that.
Additionally, your safety matters! Only trained, licensed, and experienced professionals can ensure that your HVAC systems are installed safely, with no hazards. Refrigerant is one AC component you don’t want to come into contact with, and when you trust a pro you won’t have to.
Do They Offer Sales and Service?
There are companies out there who only offer one thing: sales, or service. There’s nothing particularly wrong with this—except don’t you want a company who can give you comprehensive services? Purchasing an air conditioner to be installed is great, but if that salesperson quotes you a price for installation only for you to discover later that they don’t provide said installation, you’ll be disappointed!
Do They Offer 24-7 Emergency Services?
While you aren’t going to get an AC system installed in the middle of the night, it’s vital that you find a company that can handle all your HVAC service needs. But it’s also important to find someone who can come out for repairs any time you need them. After all, emergencies rarely happen at “convenient” times. You may eventually need a company you can trust to call in the late hours or during the weekend, when you need your air conditioner to function.
Do They Have Your Best Interests at Heart?
Technicians should care about your long-term comfort and savings. It’s not a “one and done” deal with our team. A great AC installer will provide exceptional services but also let you know how to save money further down the road as you use your air conditioner on a daily basis.
Additionally, take a look at their reviews! What are other customers saying about their team? This is a good indicator as to if you will be happy with their services as well.